A: The knives from Pauline Knife Store stand out due to the impeccable craftsmanship and extensive experience of the founder, Pauline Ngarmpring. Having honed her skills in Japanese, Thai, Chinese, Italian, and French commercial cooking both in the United States and Thailand, Pauline combines her culinary expertise with her passion for Japanese knives. Each knife is meticulously crafted from scratch to achieve perfection in both quality and pricing under the 'Paulina' brand. This dedication ensures that every knife not only meets the rigorous demands of professional chefs but also offers exceptional performance and value to home cooks.

A: At Pauline Knife Store, we place the utmost importance on quality and craftsmanship. Our knives are made using premium grade steel sourced from Japan, renowned worldwide for its superior quality and durability. The manufacturing process is conducted in different specialized locations, each chosen for their excellence in specific production stages. The final sharpening and rigorous quality control occur in Thailand. Here, our team of bladesmiths, who have studied and trained with Japan's best bladesmiths, meticulously hand-finish each knife. This hybrid approach ensures that every knife meets the highest standards of quality and performance, guaranteeing our customers receive top-notch products.

A: At Pauline Knife Store, we take pride in offering premium, high-end knives that incorporate Japanese materials, knowledge, and technologies. While we do not claim our products as Japanese knives, we emphasize quality akin to traditional Japanese craftsmanship. Our materials and techniques are sourced directly from Japan, ensuring that each knife meets the highest standards of sharpness and durability. Furthermore, we are committed to providing exceptional value by maintaining a lower profit margin, which allows us to offer these high-quality knives at more affordable prices compared to those from Japanese bladesmiths. This blend of high-end craftsmanship and cost-effective pricing makes our knives a unique and valuable choice for both professional chefs and cooking enthusiasts.

Products can be returned within 7 days after delivery. The customer need to have a video showing unpackaging of the product without editing.

- The product and the package must be in same condition.

- We do not cover the damage occurred by any uses or drops after delivery.

- Money shall be returned after we receive the product sent to us.

Please contact our customer service at pauline.knives@hotmail.com for more information